CARRE NEIGE INTEGRAL INSURANCE

VALID BEFORE AND DURING YOUR STAY
This insurance gives you piece of mind on aspects from cancellation of your stay (dates modified at the last moment, a serious health concern or other incidents) and, in case of accident during your stay.
With Carré Neige you benefit from the skills of the best professionals in the emergency services from on-piste attention to ambulance transportation.

What price?

A 2 in 1 insurance, really ideal to ensure your protection but also that of your family. Price of the Carré Neige Integral : €3,60 per day - €21,60 the 6 days.


In case of any cancelation of your stay

You must notify DIOT Montagne within five business days of the event causing the warranty.


What happens in the event of an accident ?

Carré Neige Integral reimburses the costs incurred as soon as you receive help from search and rescue professionals or professionals providing you with initial medical care.


The "Carré Neige integral" advantages

Rescue and evacuation
Reimbursement of the Ski Pass and Ski Lessons
Additional Warranties : Medical bill reimbursement, in addition to your basic insurance for pharmaceutical and hospital needs, legally use warranties, broken ski
Repatriation


Ski lessons reimbursement *

  • In case the insured is hurt, making them unable to ski 
  • In case of sickness 
  • In case the family of the policy-holder has to suddenly return
  • In case the insured needs repatriation. In case the lifts are stopped for more than 5 hours
  • In case the lifts are stopped for bad weather for more than one day on more than 80% of the skiing area
  • To a parent holding a "Carré Neige" Insurance, who needs to go with a hurt child insured by "Carré Neige"

*detailled conditions on www.carreneige.comwww.carreneige.com


What is the procedure to follow for repatriation?

  • If your condition requires it and you must travel further than 150 km, you may request repatriation by calling Europ Assistance at: +33 1 41 85 85 96
  • For distances under 150 km and on the day of the accident, to request direct payment or reimbursement, you can contact : +33 4 79 07 36 11 or +33 4 79 07 36 12


How do I receive reimbursement for my unused ski passes and ski lessons*?

Within 8 days fill out the claim form available on our website (www.carreneige.com) or in the Carré Neige sales outlets and send it, together with the supporting documents, to the following address:

  • DIOT Montagne Assurances Carré Neige - BP 19 73 704 Bourg Saint Maurice Cedex

Attached documents:
  • Original of the ski pass (and/or proof of purchase of the ski pass and the Carré Neige).
  • The doctor's initial medical certificate indicating the type of injuries and whether or not there is an inability to ski.


How can I track the progress of my reimbursements?

As soon as we have processed your claim form, we send you a file reference number. This allows you to track your reimbursements in real time on the website.
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